Download Laboratory Scanner Software for Digital Dentistry
Downloading laboratory scanner software is the first step toward setting up a professional digital lab. Users of UP3D and ZIG devices can find the appropriate software version for their scanner on this page, along with installation guides, technical specifications, and frequently asked questions. Software such as UPScanner, Dental Station, and Dongle Manager are compatible with various models ranging from UP200 to UP1000 and ZIG700. All files have been prepared and tested by ZIG Group, the official distributor of UP3D and elosdent brands in Iran, to ensure optimal performance and reliability.
Download UP Scanner 3.0 – Laboratory Scanner Software
Download UP Scanner 4.0 – Laboratory Scanner Software
Download UP Scanner 0222 – Laboratory Scanner Software
Download UP3D Dental Station Software – Version 15.01
Download UP3D Dental Station Software – Version 2020
Frequently Asked Questions About Installation and Operation of Laboratory Scanner Software
Can UP3D scanner software be installed by the user? +
Yes, but we strongly recommend installation by ZIG Group’s after-sales service experts to ensure proper configuration and setup.
The software closes immediately after launch. What should I do? +
First, make sure the scanner's USB cable is connected and the device is powered on. Then restart the software. UP3D Dongle Manager Update to the latest version.
What is the UP3D Dongle Manager? +
It is the utility responsible for recognizing the scanner’s hardware dongle. Without it, the scanner won’t activate. It also logs the device's operational data.
What prerequisites are needed before installing the software? +
Make sure all Windows drivers are updated. Windows 10 or 11 is recommended for optimal performance.
What are the hardware requirements for the system? +
Intel processor, 16GB+ DDR4 RAM, and an NVIDIA GeForce graphics card (preferably RTX series). Gaming laptops or desktops are highly recommended.
How can I connect Exocad to the scanner? +
Follow the SpotPlayer training videos or contact ZIG Group support to configure the connection remotely.
Can one scanner be used on two different systems? +
No. Calibration data is stored on a single system, and using the scanner across multiple systems is not standard practice.
The software displays an "insufficient space" warning. What should I do? +
Free up at least 20GB on your C drive by deleting unnecessary files. The full steps are explained in SpotPlayer’s tutorial videos.
When should the scanner software be updated? +
Only when UP3D or its official representative (ZIG Group) confirms and releases a new version. Otherwise, updating is not necessary.
The software keeps crashing. What’s the solution? +
Completely uninstall and reinstall the software. If the issue persists, contact ZIG support for direct assistance.
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